Frequently Asked Questions

Everything you need to know about TGR gear and apparel.

How long will it take for my order to ship?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days within the continental United States, while international shipping varies by location.

What is your return policy for apparel?

We accept returns and exchanges on unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that certain limited-edition collaborations may be final sale.

How do I know what size to order?

Each product page features a detailed size guide. Our lifestyle apparel generally follows a standard athletic fit; if you prefer a baggier look for layering, we recommend sizing up.

Do you ship internationally?

Yes, we ship TGR gear worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and the weight of your order.

How should I care for my TGR technical outerwear?

To maintain the waterproof integrity of your gear, we recommend machine washing on a cold, gentle cycle with technical-specific detergent and tumble drying on low to reactivate the DWR coating.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.